Choosing medical treatment abroad is a decision based on trust. At Medicustrip, we ensure that this trust is backed by the highest legal standards in the world. When you receive care in Germany, you are not just a visitor; you are protected by a robust framework of medical laws designed to ensure safety, dignity, and absolute transparency.
The Right to Informed Consent & Information
Under the German Patient Rights Act (Patientenrechtegesetz), every patient has a non-negotiable right to clarity. You are legally entitled to:
No medical procedure will ever proceed without your voluntary and informed written consent.
EU Cross-Border Healthcare Rights
As an international patient, you are protected under the EU Directive on Patients’ Rights in Cross-Border Healthcare (2011/24/EU). This legal framework ensures:
- Quality & Safety Standards: You receive care that meets the same high-level criteria as German citizens.
- Medical Documentation: You have the right to a digital or physical copy of your complete medical record to ensure continuity of care in your home country.
- Professional Liability: All treating physicians and hospitals in our network are required by law to have professional indemnity insurance.
Data Protection & Confidentiality (GDPR)
Your medical and personal data is a “protected category” under the General Data Protection Regulation (GDPR). Medicustrip and our partner hospitals adhere to strict protocols:
- End-to-End Encryption: Your medical files are transmitted via secure, hospital-grade channels.
- Need-to-Know Access: Only authorized medical personnel directly involved in your care can access your records.
- Right to Deletion: You have the legal right to know how your data is stored and to request its removal according to legal retention periods.
Transparency in Costs and Services
In compliance with the German Civil Code (BGB) and medical billing regulations:
- Detailed Estimates: You will receive a structured cost breakdown before your travel.
- Contractual Clarity: All facilitation services provided by Medicustrip are governed by clear, legally binding agreements.
- No Hidden Fees: Transparency is not just our policy; it is a legal requirement we strictly follow.
Medicustrip: Your Legal Advocate in Germany
Beyond being a facilitator, Medicustrip acts as your bridge to the German healthcare system. We ensure:
- Language Support: Ensuring you fully understand every legal and medical document before signing.
- Protocol Monitoring: Verifying that all partner clinics maintain their ISO and KTQ (Cooperation for Transparency and Quality in Healthcare) certifications.
- Ethical Guidance: Ensuring your cultural and personal dignity is respected at every stage of the clinical process.
Download Our Patient Rights Guide
Empowering Patients Through Knowledge and Legal Security.
Legal Notice: Medicustrip is a registered entity in Germany, operating under German jurisdiction. We are committed to the Charter of Patients’ Rights in Germany. All medical treatments are performed by independent, licensed healthcare providers who are subject to the supervision of the German Medical Chambers (Ärztekammer).